Douglas Fir Resort & Chalets, Banff - Reviews, Rooms Options & Prices 2026

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Douglas Fir Resort & Chalets Banff Exterior photo

Douglas Fir Resort & Chalets Banff Interior photo

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Key details

About the Resort

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

Near the Tunnel Mountain Trailhead

Very good

7.2

7.6

/10

3.3

3.5

Loved by Douglas Fir Resort & Chalets guests

Clean rooms
Convenient bus service
Comfortable beds
Helpful staff
Free bus passes

"Great place for a family stay - a fully equipped kitchen, with mountain views, close to the hoodoos trail, and very conveniente to get to Banff with free public transportation."

Moshe from Israel

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"The Waterpark had 2 big slides as well as an indoor, outdoor hot tub and a toddler pool."

Fern S from United States

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"It was amazing. Free bus passes to downtown, real wood log fireplace!"

Ryan from United States

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Amenities

Douglas Fir Resort & Chalets includes a Grand Pool Complex featuring a waterslide and a children's pool. Families can enjoy the Adventure Program, which offers guided nature walks and seasonal activities. Guests have access to well-maintained gardens and outdoor fire pits for evening relaxation.

Rooms

The resort offers a variety of accommodations including spacious lodge suites and private chalets. Many rooms feature full kitchens, allowing for convenient meal preparations. Select chalets also have private outdoor hot tubs, providing a cozy spot to unwind.

Location

Situated just minutes from Banff National Park, the resort is ideally located for outdoor enthusiasts. The surrounding mountains offer numerous hiking and skiing opportunities. Guests can easily explore nearby attractions like the Banff Gondola and Lake Minnewanka.

Wellness

The resort emphasizes wellness with a heated indoor pool and sauna facilities. Guests can also take part in yoga classes offered on-site. The extensive garden spaces present a serene environment for relaxation and meditation.

Family-Friendly Features

Douglas Fir Resort & Chalets provides dedicated activities for children, ensuring families have an enjoyable stay. The resort has an on-site playground equipped with climbing structures and slides. A warming room with games and toys is also available for use by younger guests.

Highlights

Location: Minutes from Banff National Park

Rooms: Rooms with full kitchens

Wellness: Heated indoor pool and sauna

Family-Friendly: Adventure Program for kids

“From what I've gathered, this place pitches itself squarely at families, particularly those with younger children who'll find a lot to love in the pool area and play center. Condos and chalets have full kitchens and separate living spaces, essential for longer stays with kids. The location is removed enough to feel quiet, yet the free bus passes make getting into Banff itself a breeze.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.2/10Review score

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Highlights from guests

Children's AmenitiesFamily Fun!

The waterpark was a blast! My kids loved the slides and toddler pool. There's also a big indoor playground.

Jessica from Canada

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Guest ParkingParking Included

Parking was easy! I always found a free parking spot near my room. Underground parking is also available.

Mike from United States

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Room FeaturesCozy Comforts

I loved the fireplace and mountain view. The kitchen had everything I needed, very spacious and clean.

Olivia from Australia

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Media & EntertainmentEntertainment included

The free bus pass was great! The bus stop to downtown is right outside the hotel. No need to drive.

Kenji from Japan

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Select your room type

Douglas Fir Resort & Chalets offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio

4 persons

420 sq. feet

1 Double bed

Shower

Coffee machine

room details

One-Bedroom Condo Fireplace

4 persons

500 sq. feet

1 Double bed

Shower

Coffee machine

room details

Loft

6 persons

660 sq. feet

2 Double beds

Shower

Coffee machine

room details

One-Bedroom Condo

4 persons

500 sq. feet

1 Double bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Douglas Fir Resort & Chalets offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cots
Water slides
Children's play area

Spa & Leisure

Aqua park
Jacuzzi

Room features

Air conditioning
Heating
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Douglas Fir Resort & Chalets Location

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

Map view

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

City landmarks

Museum

Whyte Museum of the Canadian Rockies

1.2 mi

Museum

Buffalo Nations Luxton Museum

1.4 mi

Waterfall

Bow Falls

1.3 mi

Landmark

Lake Minnewanka

1.3 mi

Landmark

Fairmont Banff Springs

1.5 mi

Museum

Banff Park Museum National Historic Site

1.6 mi

Gallery

Canada House Art Gallery

1.3 mi

Museum

Cave and Basin National Historic Site

2.0 mi

Landmark

Banff Centre for Arts and Creativity

1.5 mi

Landmark

Walter Phillips Gallery

1.0 mi

Landmark

Surprise Corner

1.3 mi

Landmark

Little Beehive

1.1 mi

Landmark

Tunnel Mountain Trail

5000 ft

Landmark

Hoodoos Trail

2400 ft

Church

St. Paul's Presbyterian Church

1.0 mi

Museum

The Historic Luxton Home Museum

1.0 mi

Amusement Park

Banff Rotary Park

2700 ft

Landmark

Canadian Ski Museum West

1.1 mi

Landmark

Banff Off-Leash Dog Park

3000 ft

Landmark

Whiskey Creek

3000 ft

Gallery

Willock & Sax Gallery

1.2 mi

Landmark

Saint Mary's Parish Banff

1.2 mi

Gallery

All In The Wild Gallery

1.2 mi

Gallery

About Canada

1.2 mi

Church

Banff Park Church

3600 ft

Landmark

Johnson Lake

1.3 mi

Landmark

Bourgeau Lake

1.3 mi

Landmark

Banff Avenue

1.8 mi

Nearby

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

1700 ft

190 Tunnel Mountain Dr

Tunnel Mountain Trailhead

800 ft

Restaurants

Cougar Pete's Restaurant & Lookout

1500 ft

Tunnel Mountain Rd Banff Hostel

Explore Banff

Whyte Museum of the Canadian Rockies

25 minutes' walk

Art and history about the Rockies. Unique exhibits and free admission days enrich the visitor experience.

Buffalo Nations Luxton Museum

25 minutes' walk

Indigenous culture showcased through artifacts and engaging displays. A must-visit for history buffs.

Bow Falls

25 minutes' walk

Iconic waterfall offering stunning views. Ideal for photography and enjoying nature's beauty.

Lake Minnewanka

25 minutes' walk

Scenic lake perfect for picnicking and wildlife spotting. Boat rentals available during the summer months.

Tunnel Mountain Trail

3 minutes' walk

Moderate hike with breathtaking views of Banff. Ideal for both families and solo travelers.

Douglas Fir Resort Waterslides & Pools

6 minutes' walk

Family-friendly water park featuring slides and pools. Fun way to relax and cool off after a day of exploring.

Mount Norquay

8-minute drive

Thrilling ski and snowboard options. Equipment rentals available for winter sports enthusiasts.

Cougar Pete's Restaurant & Lookout

6 minutes' walk

Casual dining with local favorites. Known for burgers and breathtaking mountain views.

The Maple Leaf

5-minute drive

Fine dining specializing in Canadian cuisine using local ingredients. Reservations recommended, caters to dietary needs.

Banff Centre for Arts and Creativity

30 minutes' walk

Live performances and art events in a vibrant setting. Regular concerts and exhibitions attract diverse audiences.

The Historic Luxton Home Museum

20 minutes' walk

Historic home offering insight into Banff's past. Family-friendly tours and seasonal events enrich the visitor experience.

Getting around

City Centre

Banff22 min · 1.1 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Douglas Fir Resort & Chalets from previous guests about their experience

Review summary

Based on recent reviews

Douglas Fir Resort & Chalets is a popular choice, particularly appreciated for its chalets featuring full kitchens or kitchenettes equipped with utensils, allowing guests to prepare their own meals. The resort's location is conveniently close to Banff's town center while still offering a quiet environment and mountain views. The water slides are a hit with kids, and while some guests have noted that certain facilities like the outdoor hot tub may occasionally be out of service, the availability of free bus tickets into town and parking are definite pluses.

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Review score

Based on 1202 verified reviews

7.5/10

Very good

67%

Recommend

Free Wi-Fi

8.5/10

Location

8.2/10

Value for money

6.9/10

Paid Wi-Fi

7.1/10

Pros

Fully equipped kitchen

Mountain views

Free public transportation

Comfortable beds

Helpful front desk

Cons

Missing bolts

Blocked toilet

Non-working hot tub

Louis from Canada

Family with children

One-Bedroom Condo

3 nights in December 2025

Reviewed:January 17, 2026

9.0/10

Fantastic Stay with Great Amenities!

assigned parkingcozy atmospheremountain viewfaulty unit

The assigned parking spot made arrival smooth I appreciated it. The kitchen had everything I needed for cooking. The wood burning fireplace really created a cozy atmosphere, all necessary supplies were provided I was very happy. The balcony offered a good space for morning meals with mountain views I loved that.

The air conditioning unit in the first room they gave me was faulty it was a big problem. The staff did move me to another room eventually but this took three hours of my time! I lost valuable relaxation time as I only stayed one night it was frustrating.

Rooms

9/10

My room featured a full kitchen It was well stocked, and included a dishwasher. The studio was nice and neat I had a very pleasant stay. The bathroom was clean and there was a handheld shower head I found this useful.

Location

10/10

The hotel is near a bus stop It provides free bus passes to the town center. The shuttle bus to the town center stops close to the location I found it very convenient. This made getting around easy I did not need a car.

Service

8/10

The staff is very nice They are also very attentive, and they promptly addressed all requests. Check-in was quick and easy I really appreciated it. The staff offered free bus tickets to get to the city center this was a bonus.

0 Helpful

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Katie from United Kingdom

Family with children

loft

4 nights in November 2025

Reviewed:December 24, 2025

9.0/10

great room for a family stay

free bus passconvenient locationhelpful manager

I appreciated the free bus pass. The bus stop is conveniently located right in front of the hotel. access to downtown was easy. i also found the manager helpful with important business i needed to complete (very useful assistance!).

the accommodation seemed a bit dated. the kitchen needed a bit of cleaning before using it.

Facilities

9/10

the hotel features a water slide, more suitable for children aged five and older. covered parking is available . a gazebo provides a space for grilling and dining outdoors.

Rooms

8/10

the loft room was great (especially because my family of five could stay together). the room includes a deck, that was really nice. the kitchen is equipped, also it includes a dishwasher.

Service

10/10

the hotel provides complimentary bus tokens for transportation into town. the front desk staff were friendly, and they assisted with indoor parking arrangements. they accommodated parking for other family members.

Location

9/10

the hotel is near a bus stop, offering convenient access to downtown. the location is slightly outside of the downtown area. it provides a quieter setting away from the main street crowds.

0 Helpful

Michael from Canada

Family with children

One-Bedroom Condo

3 nights in August 2025

Reviewed:October 31, 2025

9.0/10

Convenient Family Stay

transit cardsequipped kitchennoisy heat

The hotel offers free transit cards for the Roam buses. It took only six minutes to reach the center by bus. The room included a well-equipped kitchen and a dining area.

The warm air heat was quite noisy. It turned on and off at ten-minute intervals. The bedding felt inadequate for the cold temperatures.

Dining

9/10

The available suites include kitchens. These kitchens are useful for preparing meals. The hotel provided utensils, and the oven was ready for use. There was even a dishwasher with soap.

Facilities

8/10

The hotel features two waterslides and both indoor and outdoor hot tubs. Reserved parking is offered. My kids particularly enjoyed the waterpark. We found it very convenient .

Service

9/10

The staff was excellent and very helpful. The staff found an extra night for us. We received transit cards for free bus travel. This made transportation around the area simple.

Location

10/10

The hotel is near the town center. There are mountains around it. Hiking trails are just outside the door. The bus stop is conveniently located across from the hotel.

0 Helpful

John from United States

Family with children

One-Bedroom Condo

3 nights in June 2025

Reviewed:July 28, 2025

7/10

full kitchenfree ticketbroken saunapoor pillows

The chalet had a full kitchen. There was also parking right outside our door. Staff explained the bus system. I appreciated it. The free bus ticket into town was very convenient.

The outdoor hot tub did not work . The sauna was also closed. The tv signal was not working. The pillows were not in good shape.

0 Helpful